FXPartner primarily provides remittance and prepaid card services for Money Service Operators (MSOs). Additionally, we offer online payment solutions, bank account opening, company formation, KYC due diligence, and remittance order risk assessment services.

To use our platform, all you need is an email address and a computer or mobile device. Your account information will be securely stored, allowing you to make remittances anytime, anywhere, without the need to re-enter complex details.

First, provide remittance details (including destination, currency, and amount), followed by recipient information (such as account name, bank name, and account number). After submitting the order, our company will review the recipient; if no risk issues are identified, we will proceed with the remittance order. MSOs can access online tutorials after successful registration and login.

Under normal circumstances, remittance transfers to the customer’s designated account typically take one business day. Please contact our customer service representative to confirm the exact date of fund arrival.

• You can remit funds to the following countries: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Greece, Hong Kong, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Singapore, Spain, Sweden, Switzerland, Taiwan, the United Kingdom, and the United States.

The following countries are not supported: African countries, Pakistan, Russia, and Ukraine.

If the remittance currency is AUD, CAD, EUR, NZD, SGD, GBP, or USD, and the remittance amount does not exceed HKD 150,000, the service fee can be as low as HKD 60. For other currencies and amounts, fees depend on whether the recipient requires an exact received amount. If an exact amount is not required, the service fee is HKD 170 (including local bank fees); if an exact amount is required, the service fee is HKD 420 (including both local and recipient bank fees).

• You can pay the remittance provider via bank transfer or cash payment.
• You can also check the transaction status and accounting records within the system.

• It depends on your remittance amount and the exchange rate on the day of transfer.
• However, as FX Partner charges no commission, you can save significantly in the long run.

You may cancel the transaction before the order is processed; however, you will be responsible for any losses incurred due to the cancellation, including platform service fees.

• When registering as a platform user, you need to submit a Business Registration Certificate, Certificate of Incorporation, and Money Service Operator (MSO) license.
• For remittance transactions, you may be required to submit supporting documents depending on the remittance amount and destination.